How to extract PROMAP log files and dump files

This article explains how to extract the event viewer (log files) and the dump files of the PROMAP application


Definition

Log files: files that report the activity of the user for Promap application.

Dump files: files that are created when the system crashes.

Extract logs and/or dump files

Trinity system

  • Start your Trinity system and open the Maintenance account
  • Go in the "Launch setup"
  • Plug your USB key on the system, click on browse and select it.
  • Check the relevant boxes and click on "Export".